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Descripción
Requisition ID: 161616
Work Area: Finance
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
ROLE DESCRIPTION:
Global Job Summary
Executes operational (including transactional) tasks independently and deals with customers' queries. Gains a good knowledge of standard processes and related transactions. Maintains good relationship with external and internal customers.
Operational (including transactional) task execution
Posting invoice entries on customer’s portal, maintaining and reconciling accounts or monitoring and supporting such activities.
Ensure accuracy in the records through proper execution of operational tasks Monitoring and Reporting
Hotline and/ or Ticketing Support
Cooperation and Communication with internal and external customers
Preparation of process documentation / working instructions
Supporting other team members as back up
Support projects and/or Improvement activities
Ensures timely and accurate customer billing. Analyses pending billing and identifies potential quality issues
WORK EXPERIENCE:
Experience working within a finance related field is an advantage
Advanced written and spoken English skills
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Successfully completed Secondary Education
#SAPGFSSCareers.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected] , APJ: [email protected] , EMEA: [email protected] ). Requests for reasonable accommodation will be considered on a case-by-case basis.
