Technical Business Analyst

Our company is expanding rapidly. Our platform enables our clients to offer critical services to  underserved and well-deserved while minimizing waste, fraud, and abuse. Our product is designed to Vet,  Verify, and Validate transactions. 

We specialize in turn-key elevated customer experience across digital channels such as field agent, retail,  and web. Our competitive advantage is the ability to show up with a fully functioning solution with all the  needed security audits and best practices built-in. 

We are seeking several high performing individuals. You will be joining a special team focused on  advancing our SaaS platform that will be fully self-served, enabling our clients to sign up and utilize our  services. 

We are proud to be nimble, agile and provide challenging assignments to our employees to solve through  empowerment. At Emerios, you are not just a number, and your work truly matters and is visible. The  project we work on is US-based, although our solution is built with localization in mind. 

Our open position will allow you to advance your career and be a part of something unique and fulfilling  in the fast-growing technology world. 

Each of our team members embody these traits, and together we make decisions that positively impact  the world. Beyond Blue Holdings, Inc. and our family of companies work hard to make a difference. We  strive to positively impact our employees, clients, and the broader global community. 

If you want to join a remarkable team and a visionary company, then we are the company for you. 

Purpose of the Position 

1. Perform process and systems analysis of features in SaaS platform to drive self-serve  capabilities. 
2. Decompose high-level information into details and abstract up from low-level information to a  general understanding. 
3. Document requirements through appropriate techniques, which include but are not limited to  business process flows, use cases, user stories, functional and non-functional requirements  specifications. 
4. Follow up requirements through completion, performing testing of new features and product  changes. 
5. Execute white box testing to validate solution design and implementation. 

Qualifications 

• Bachelor's Degree in systems engineering or equivalent experience. 
• Knowledge and experience working with computer programming concepts and basic language,  to better understand logic and code (not required to code).
• Experience in writing requirements and follow up through the development process. • Experience in both White Box and Black Box testing techniques  
• Experience working with SQL. 
• Experience working with build tools like Teamcity, Bamboo, Jenkins, Travis, etc., and with Git,  SVN and/or Mercurial as source code versioning. 
• Ability to troubleshoot and diagnose issues across multiple technologies as needed. • Critical thinking and problem-solving skills to recognize, evaluate, and brainstorm solutions to  encountered issues. 
• Ability to effectively present information and respond to questions from Management, both  internal and external stakeholders. 
• Adaptive to a rapidly changing environment, ability to handle urgent and multiple competing priorities, sense of urgency.
• Attention to detail, proactivity and commitment to quality. 
• Ability to work effectively as part of a team, respecting other opinions, valuing diversity, building consensus and assisting others to accomplish team goals and objectives.
• Fluency in oral and written English communication.

Benefits 

• Great work environment – flexible, high-performing, and collaborative.
• Opportunity for growth and impact.
•  Full remote.
• Competitive compensation.
• Technical and Business training.
• Work equipment – Computer and any other device needed.
• English Classes.

About the Beyond Blue Holdings, Inc. Family of Companies: 

• Beyond Blue Holdings, Inc. Invests in opportunities where enhanced talent and  customer engagement and stakeholder integration delivered through our Emerios Change  Management Platform, can elevate an industry and provide opportunities for growth and benefit for  our stakeholders.     
• VMBC S.A (DBA Emerios) is the BBH subsidiary in Buenos Aires that brings highly engaged talent  with connected hearts and minds to deliver solutions for clients as well as advance our world class  engagement platform.  Our BA team has a culture that delivers and is inspired by bringing change that  positively impacts all stakeholders. VMBC S.A. applies the principles of Agile software development to  deliver quality products and components with short turnaround time.   
• Emerios Lifeline Solutions, Inc. and Emerios Enterprise Services, Inc. offers our world class omni channel customer engagement platform which maximizes conversions, streamlines workflows, and  integrates all stakeholders.   Our hare designed to create guided experiences that onboard customers  and agents quickly, encourage good decisions, and prevent undesired behavior.  We specialize in  highly compliant solutions that provide key visibility and create opportunities for increased  value through highly effective change management.  

How to Apply   

If you have a record of success and good will, make sure you share it with us in a cover letter included  with your resume.  We receive many applications and it is important we know you are really interested in  making an impact at our organization and that you understand what it means to deliver success.  Send  your resume and cover letter to [email protected]